Dear Mr. Myers,
I would like to take this opportunity to thank you for making adjustments to our front yard fence. We are very pleased with the outcome and I am impressed with the way you and your employees handled this situation. I believe that other companies might have taken advantage of the fact that I had paid for the job in full while still being disappointed. You, on the other hand, came forward with a perfect solution at your own expense. In addition, Marcos was very kind and respectful as he explained the solution you came up with. This experience has shown me that you and your company are honest and caring of your customers. It would be my pleasure to recommend All American Fence to my neighbors and friends. I have great respect for the workmanship and the integrity you have all shown. For this reason, I called your office today and made a payment of $100.00.
I recommend, from past experience, that you posted a small sign on the fence as a way of advertisement for a job well done. If you would like to do so again, please feel welcome to do so.
Many thanks again,